At our 1 year inspection (waaaaay back in June) we asked PD to replace the kitchen benchtop.
Why? Because it showed up every tiny little mark and you couldn't even put a bottle of wine on the bench without it leaving a ring.
After the first few months I thought that maybe it was because we chose black and it just shows every mark, however I was assured that regardless of the colour, it shouldn't be doing it.
So after 5 or 6 visits (can't remember now) ... from 5 or 6 different people .... ranging from PD, to the cabinet maker, to Parbury, to Parbury's boss to the uncle of the man that knew the guy ...... anyway .. you get the picture. Everybody that looked at it said "yeah .. it shouldn't be doing that". Then I would go through the pain of explaining that I don't cut things on the benchtop, I don't clean it with bleach .. blah blah blah.
Anyway .. I was starting to think that it would never get fixed and I'd have to put up with a horribly marked looking benchtop for the next 10 years ... but yay ... we finally had approval that they would replace the whole thing and they will give us a call after we get back from holidays. Should take 2 days at the most apparently.
I did try to be a bit cheeky and ask for an upgrade to the benchtop and to add the waterfall bits that everybody has now (love love LOVE those) but I was very quickly told no. I said I was happy to pay for the upgraded bit but the phrase 'tell her you're dreaming' comes to mind.
You have to try don't you!!!